One day@Call Center

If, you are wondering that i misspelled "one night @call center"...... please drop down your speculations.

This post is about MY experience at a call center... (and yes i did not join in infosys call cneter as part-time).

i guess you are very well aware of the havoc created by the floods and the massive devastation in Andhra  Pradesh(the state in which im currently linig in). Me being a very kind hearted social-responsible  person [ ;) ] felt to do some thing...... At that right moment my cousin had signed up to do voluntery work at "Loksatta flood releif camp" and on asking what it was he said that they had setup a call centre some where close to my house. That was to receive any calls from donors. So, i too signed up for the call centre duty..!!

This being my first out door social activity i was very much excited about what to do and how would people mingle with me and most importantly i was dreaming of a computer desk i dreamt i would be seated in ....!! (though i knew that, that was an expensive project... i had the right to dream and im an expert in that field ;) ). I geared up for the big event. I was to leave at 10.30am the next day morning after receiving a conformatary call from my cousin. the previous night i slept at 12.00pm after having a chat with my other cousin.

Next day: after reaching destination i noticed that it was actually a mini softare firm and that office was given to the party as party office.I went inside after having directions from my cousin, inside i noticed that there were 3 systems and people occupied them doing data entry, and there were about 7 phone on the other side which were already occupied except for one. I took seat and my cousin  told me what to do.... just take the calls enter name, ph no, their place, and what they want to donate.and give them the instructions on how to help financially..  i got it.

The place is packed with volunteers and party people all buzzing like bees.When a call came all the phones rang and we had to pick up the piece in front of us. To first one who picks up the lucky caller gets the call. After trying a few beeped calls. At last i received my first call : the speaker said he wanted to support ficancially and took details of him and when he said he called from singapore i was surprised  wow my first call.. my first international call. i handed the call to an senior over there and he handeled it . meticuously that was the first intl call of the day too..  wow im on cloud9.  the same story continued with a little changes in the script (only about the details of the caller). and so on it was lunch time. I came home for lunch , i rushed through my meal and left.... i went to some other place for some time if your wondering what ... it was gaming center which i usually visit every sunday. Later i went back to the call centre and did the job angain.

Though not so delighting it was quite a thrilling experince and fun stuff. some of the calls i received were extremely funny and some were extremely buggin me..! It was a sweet and sour experience. If you want to know about those experiences,i think ill post it later as i think i already wrote a novel about the day.But i was making evil plans:  i will flaunt about this and also add some salt&pepper to it.  i am now ahead of many people by being a step forward  from others by already haing a proffesional experience in a call center...!!! hahahahah !!!! im gr8 . awesome. pride of my college..!!!! I'll hear people calling "ALL HAIL MASTER VAIBHAV"...

But seriously i consider it as an profitable activity by working with people you have never met before. !

And helping the needy ... by fetching donor ( Bcoz i too made some back calls and asked them to donate). 

And I feel very happy for that once in a lifetime exerience.! I'll never forget those calls some people made .....! I realized that people arent so bad after al..  we had 2000 calls from different national and international places willing to donate and some ready to go there and help physically.! and some heart rending calls when senior aged people got ready to donate pension and their clothes. Some bank employees ready to donate one months salary, I rice mill owner reay to supply hundreds of  kilos of rice to the affected..!(and many more)...! may they have a long life.!